Terms of Service — Wetahost

    Last Updated: November 27, 2025

    Welcome to Wetahost. This document represents the legal agreement between you (the user, the client) and Wetahost regarding your use of our website and services, including domain registration, shared hosting plans, control panels, and reseller services. By using the website or services, you agree to these terms.

    1. Definitions

    • Service(s): Products or services we provide, such as hosting, domain registration/transfer, control panels, reseller services, and others.
    • User/Client: Any person or entity that uses Wetahost services.
    • Your Content: Any material or data that you upload, publish, or store using our services.
    • Service Provider/Processor: Any third party we use to provide services (payment gateways, CDN, DNS, backup, etc.).

    2. Acceptance of Terms and Conditions

    By using the website or any service provided by Wetahost, you acknowledge and agree to these Terms and Conditions. If you represent a company or legal entity, you warrant that you have the authority to be bound by these Terms and Conditions.

    3. Account Opening and Verification

    • To create an account, we may request accurate and up-to-date information (name, email address, billing address, payment method).
    • You agree to basic security practices: Keep your login information confidential. Wetahost is not responsible for any activity that occurs from your account if you do not take the necessary precautions.

    4. Our Services and Categories

    • Domain Registration: We offer domain registration and transfer services in accordance with domain registry rules. Some TLDs may require additional information or are subject to specific policies.
    • Shared Hosting and Control Panels: We provide resources according to advertised packages; fair use applies to prevent resource consumption that affects other customers.
    • Reseller Services: Subject to separate terms and conditions regarding pricing, support, and resource allocation.

    (Detailed policies for each service may be included in appendices/subpages as needed.)

    5. Payment, Renewal, and Refund

    • Fees are based on the selected plan and are displayed at checkout.
    • Automatic renewal keeps the service active unless canceled before the end of the payment cycle.
    • Refund/Cancellation policies specify the refund periods for each product—for example, promotional offers/domains may be non-refundable.
    • Wetahost reserves the right to suspend or terminate service for accounts with overdue billing.

    6. Acceptable Use Policy (AUP)

    Our services may not be used for illegal or harmful activities, including but not limited to:

    • Distributing malware, sending spam, hosting content that infringes on third-party rights, launching DDoS attacks, or any activity that disrupts the service.
    • Wetahost reserves the right to suspend/terminate services immediately upon discovery of any violation.

    7. Intellectual Property Rights

    • All website content, tools, and designs we own are protected by copyright law.
    • You retain all rights to any content you upload; however, you grant Wetahost a limited license to operate the service (hosting, backup, and display to authorized users).

    8. Data Protection and Privacy

    Our Privacy Policy complements these Terms and explains how we collect and process personal data. By using the service, you acknowledge and accept the Privacy Policy.

    9. Limitation of Liability and Disclaimer of Warranties

    • Disclaimer of Warranties: We provide the services “as is” and subject to availability. We do not guarantee that the services will be uninterrupted or error-free, or that they will meet all your technical or security needs.
    • Limitation of Liability: To the extent permitted by law, Wetahost will not be liable for any indirect, incidental, consequential, or loss of profits arising from the use of, or inability to use, the services. Our total liability to you is limited to the amounts you have paid us in the past twelve (12) months only, unless otherwise provided by law.

    (These terms are in line with industry practices for limiting the scope of legal risk and minimizing exposure to substantial claims.) ([hostgator.com][5])

    10. Indemnification

    You agree to indemnify Wetahost, its affiliates, and its employees against any claims, losses, costs, or damages arising out of your use of the service, your breach of these Terms, or your violation of the rights of any third party.

    11. Suspension and Termination

    • We reserve the right to suspend or terminate accounts without prior notice in cases of serious misconduct or any activity that threatens security or violates the law.
    • Upon termination, we may retain certain data for a period necessary for legal compliance or to process claims or outstanding invoices.

    12. Domain Transfers and WHOIS Policies

    Domain registration/transfers are subject to Registry and ICANN policies where applicable; some data may be publicly available in WHOIS records. We provide privacy protection services where available and at a separate cost.

    13. Changes to the Services or Terms

    • We may update the Services (e.g., through technical changes or upgrades) or change these Terms from time to time.
    • We will announce material changes via notice on the website or by email. Your continued use of the Services after a change constitutes your acceptance of the new version.

    14. Governing Laws and Dispute Resolution

    • These Terms are governed by the laws of the state/country in which Wetahost operates. (This clause may be customized based on your company’s location or by agreement with the client.)
    • Any dispute arising out of these Terms will be resolved amicably. If this is not possible, the matter will be referred to the courts of the agreed state/region or to arbitration as specified in the agreement.

    15. Connection to Other Policies

    We recommend reviewing our Privacy Policy, Cookie Policy, Service Level Agreement (SLA), and any other legal documents related to specific services.

    16. General Provisions

    • The invalidity of any provision of these Terms does not constitute a waiver of any other rights.
    • If any provision is found to be invalid, the remaining provisions will remain in full force and effect.
    • These Terms may only be waived by written and signed document from Wetahost.

    17. Contact Us

    For legal inquiries or complaints related to these Terms, please open a ticket from within your account or submit your inquiry via the dedicated email address in your control panel.

    Conclusion and Legal Notice

    At Wetahost, we aim to provide professional and secure services. These Terms are designed to protect the rights of both our clients and the company.